Client Testimonials

Client Testimonials 2017-07-14T17:06:55+00:00

“Our experience with Landmark was one that was both eye opening and very satisfying.  This was not a new experience, as we had built a custom home at Desert Mountain in the past, as well as a large addition in our current home in 2001.  Our project was a major Master Bedroom/Bath remodel that was very challenging to both architect and builder as there were many unknowns regarding the original structure.

Ken and his Landmark West team were very flexible and were especially creative during the building process.  Our well thought out plans for the master bath were not possible due to structural problems that could not have been known until demolition was complete.  We were upset that our dream bath could not be done.  Ken and his team slept on this problem and presented a solution that is absolutely gorgeous – well beyond our expectations – and even better than the original plans.

We had very high standards for this remodel.  To say we are satisfied with Landmark West is a huge understatement.  Ken and his team are the epitome of professional and very fine people.  Their creativity, kindness and ability to be flexible when unexpected “surprises” occur puts them at the best in class for custom homes.  We highly recommend Ken and his team at Landmark West, and we will look no further if we have a need for these services in the future.”

Terri and Greg, Cave Creek
house plans
Desert Mountain - living room

“In 2013 I gave Ken the formidable task of doing a complete kitchen and bathrooms rebuild along with a full house remodel to be completed within a short period of three months. Although a challenge, the team at Landmark rose to the occasion and worked to get the job done. While I am a stickler for detail and prevision, Ken is more so. We shared a vision together and delighted with the results. As the renovation was at a vacation home for us, much of our communication had to be done by phone and I don’t in any way feel that hindered or slowed the process. They are great communicators. The bookkeeping detail made us comfortable with all receipts and time sheets on hand. Like any renovation, the job expanded from the original concept but we were informed along the way. We recommended Landmark to friends that did a full house remodel, they chose them, and the results are outstanding.

I believe Ken and his team to be honest, hardworking and diligent in their approach, working to make their home owners happy. Choosing Landmark will be your first good decision on the road to your new home.”

Sandra and Michael, Desert Mountain

“We felt comfortable with Ken Madden from the first time we met and it was an easy decision to select Landmark West as our builder. Ken listened to us and responded to our questions, never trying to “sell” us but instead trying to help us determine if Landmark West was a good fit for us. He gave us the confidence that we could trust him to turn our dream home into reality. Ken has worked with us through the entire design and construction process including introducing us to an architect with whom we were also very pleased.

In addition to Ken, we have a superintendent who clearly shares Ken’s desire to ensure we are happy with our new home, and our satisfaction is his top priority through the entire process. We highly recommend Landmark West and while we expect this to be the first and last house we build, we would use them again without giving it a second thought!”

Mary Jane and Dale, Cave Creek
cave creek ranch house
desert mountain home

“Landmark West Builders remodeled our home in Desert Mountain and we are so pleased with the result. Ken Madden is very creative in solving design challenges such as making walls disappear and cantilevering rooms so they appear to float in mid air. The attention to detail is absolute. The work progressed at a steady pace and the result is absolutely spectacular.”

Renee And Phil, Desert Mountain

“Ken Madden helped us build a house 20 years ago. We are now talking to him about remodeling our present home.

These new conversations have reminded us that Ken is one of the most knowledgeable builders we know. He requires only the best from his employees and sub-contractors. When his houses are finished the homeowner moves in and there is nothing left to do but to enjoyed it.”

Jenny Kiesler